Premium Hosting is more than a service provider. We provide quality
monitoring and maintenance of communications links that are essential
to your business success. Our Network Management Center (NMC), located
in New York, NY, is a full service facility operating 24 hours a day,
365 days a year. In order to ensure the highest levels of customer services,
the NMC utilizes state-of-the-art Operating Support Systems (OSS), such
as HP's Open View, Newpoint Technologies Monitoring & Control and
Visionael.
As a proactive management center, our 24x7 NMC monitors and manages the
Premium Hosting Network, whereby customers' issues are tracked in a custom
designed database and trouble ticketing system. Technical assistance is
available for many services, including:
- IP Data
- Satellite RF
- Broadcast Video
- Voice Over IP and Voice Carriers
- Terrestrial Connectivity
Looking for 24x7 communications support backed by a highly skilled
staff of experienced technicians and engineers? Look no further.
If you are a current Premium Hosting customer and need to contact the
Premium Hosting NMC, write to support@Premiumhosting.net
.
